Human-centered design has taken center stage. It is the theme for this year’s Washington State Nonprofit Conference. It comes up regularly now in conversation about human service program design andContinue reading “3 Thoughts on Human-Centered Design”
Category Archives: Friend learning
Learning is more fun with a buddy
Our workshop participants won’t learn most of what they need to know from us. Hard to imagine, but it is true. The prevailing wisdom of 70/20/10 — 70% is learned onContinue reading “Learning is more fun with a buddy”