Many compliance-focused efforts are built around the belief that people will do something if they know about it. This article explains four other ways to increase compliance for the long term.
If you were constructing an entrance to a building and were resource-constrained, would you build stairs or a ramp? Stairs make the building accessible to individuals who are able-bodied. The ramp makes the building accessible to everyone. Often we build stairs and then later add on the ramp. What if we were to consider access inContinue reading “Stairs, ramps, and curb-cuts: Designing for everyone”
Here we go again. In-person sessions are being moved online. Inevitably the person organizing the conference or workshop breaks the news with a sigh. “It won’t be the same.” Perhaps it won’t be the same, but we have made a lot of progress over the past year on how to deliver online learning with aContinue reading “I see you: how to build trust and connection online”