Many compliance-focused efforts are built around the belief that people will do something if they know about it. This article explains four other ways to increase compliance for the long term.
If you were constructing an entrance to a building and were resource-constrained, would you build stairs or a ramp? Stairs make the building accessible to individuals who are able-bodied. The rampContinue reading “Stairs, ramps, and curb-cuts: Designing for everyone”
Here we go again. In-person sessions are being moved online. Inevitably the person organizing the conference or workshop breaks the news with a sigh. “It won’t be the same.” PerhapsContinue reading “I see you: how to build trust and connection online”
Regular readers of this blog know that I use this space to think out loud. It is where I take shards of a theme that keep surfacing and see howContinue reading “Communication and learning”
Tools are key elements in an effective learning program. Tools help people to do their job. They also help with learning transfer.
We have some new projects brewing at the back of our stove. Our test kitchen is humming with activity as learning experts and technologists come together to try and findContinue reading “The Nonprofit Learning Test Kitchen”
Robbie Kellman Baxter, in her book The Forever Transaction, poses an interesting question to organizations and associations: what is your forever promise? Think about the people you serve, whether theyContinue reading “I got your back.”
I started work on a new curriculum development project last week. This one is about human trafficking and sexual exploitation—pretty heavy stuff. Our goal is to make sure the staffContinue reading “What’s the hard work? Focus on that.”
I have officially been working as a consultant for one year. It was not my original plan to start a new consulting practice at the start of a global pandemic.Continue reading “One year in: Reflections”