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Nancy Bacon consulting session

Consulting

Nancy partners with associations, foundations, networks, and nonprofits to design learning that leads to sustained action, not just more programming.

Clients often arrive with a training need. What they discover is a deeper question about structure, sequencing, and what it actually takes to change how people work.

Learning is a design problem, not a motivation problem. Nancy diagnoses where behavior gets stuck and redesigns the conditions so movement becomes possible.

How Nancy works

Nancy works closely with clients to understand what is actually happening before proposing what to build. The result is learning that fits the real conditions people work in, not an idealized version of them.

Learning design

Courses, curricula, toolkits, and learning materials built for how adults actually learn. Whether you need to train staff, onboard volunteers, explain a model, or scale a program, the goal is always the same: tools people can understand and use.

Curriculum design, course development, toolkits, instructional materials, on-demand learning

Learning strategy

A strategic lens for organizations that want learning to serve a purpose, not just fill a calendar. This work often begins with understanding what is not working and why, before deciding what to build or change.

Learning strategy, conference design, capacity-building planning, evaluation of existing systems, thought partnership for funders and networks

Who she works with

Nonprofits, associations, foundations, and public agencies that want learning to produce lasting change. Organizations that are ready to examine what is not working, not just add more programming.

From local collaboratives to statewide networks and national funders

The operating framework

Aim for Action

Aim for Action

In 2019, Nancy created Aim for Action in partnership with Margaret “Meps” Schulte, a practical framework for designing learning that produces behavior change, not just awareness.

The framework informs everything Nancy designs and delivers. It is the operating logic behind her consulting work.

Recent projects

Each project begins with a real problem. Here is how that work has taken shape.

Challenge

How do we efficiently train a wide variety of food bank staff and volunteers across the state?

Solution

An on-demand food bank certification course available to association members, easily coupled with add-on trainings and peer knowledge sharing.

Challenge

How do we make food bank and farmers’ market staff and volunteers aware of the safety and health rules that relate to their work?

Solution

On-demand safety and health courses available in English and Spanish that ensure the people addressing hunger stay safe and healthy.

Challenge

How can an international development agency with offices around the world train its diverse staff to stay compliant within its procurement system?

Solution

A new interpretation of the process and updated tools, using color and graphics to guide people through the steps.

Challenge

How do small, rural, and BIPOC-led nonprofits learn about worker standards to stay compliant?

Solution

A new way to deliver information focused on essential standards and what this audience most often struggles with. Resources include a guide, videos, and a live training.

Challenge

How does a large hunger-focused agency ensure that farmers’ market managers and vendors know how to implement the SNAP program?

Solution

A set of resources designed for farmers’ market managers and what they need to educate people in their community. Includes QR code-accessible videos for vendors and their teams.

Strategy in practice

Regional capacity-building strategy

An example of a regional nonprofit capacity-building strategy developed through focus groups and surveys, translating field input into a structured plan for learning across a network.

“Nancy has been an incredible partner to the Washington Food Coalition. She understands both the big picture and the day-to-day realities of nonprofit work. Her unique background in nonprofits and learning helps her get to the heart of challenges and deliver practical, effective solutions.”

Trish Twomey, Washington Food Coalition

Example of a regional nonprofit capacity building strategy

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Ready to rethink how learning works in your organization or network?

Let’s talk about what you are trying to change and whether this is the right time to work together.