The Case for Graphics and Design

“It don’t care what it looks like. The content is there.”“I’m not good at graphics. I use PowerPoint templates to create a slidedeck.”“I’m a bullet-point junky. I can’t live withoutContinue reading “The Case for Graphics and Design”

You don’t get compliance by talking about compliance.

Many compliance-focused efforts are built around the belief that people will do something if they know about it. This article explains four other ways to increase compliance for the long term.

Stairs, ramps, and curb-cuts: Designing for everyone

If you were constructing an entrance to a building and were resource-constrained, would you build stairs or a ramp? Stairs make the building accessible to individuals who are able-bodied. The rampContinue reading “Stairs, ramps, and curb-cuts: Designing for everyone”

I see you: how to build trust and connection online

Here we go again. In-person sessions are being moved online. Inevitably the person organizing the conference or workshop breaks the news with a sigh. “It won’t be the same.” PerhapsContinue reading “I see you: how to build trust and connection online”

Communication and learning

Regular readers of this blog know that I use this space to think out loud. It is where I take shards of a theme that keep surfacing and see howContinue reading “Communication and learning”

The Nonprofit Learning Test Kitchen

We have some new projects brewing at the back of our stove. Our test kitchen is humming with activity as learning experts and technologists come together to try and findContinue reading “The Nonprofit Learning Test Kitchen”

I got your back.

Robbie Kellman Baxter, in her book The Forever Transaction, poses an interesting question to organizations and associations: what is your forever promise? Think about the people you serve, whether theyContinue reading “I got your back.”

What’s the hard work? Focus on that.

I started work on a new curriculum development project last week. This one is about human trafficking and sexual exploitation—pretty heavy stuff. Our goal is to make sure the staffContinue reading “What’s the hard work? Focus on that.”

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